Two things stop a lab order: getting there, and not knowing what it costs. We remove whichever one is standing in your patient’s way.
What we do
Two services for the two things that stop a lab order. Use whichever one solves the problem your patients actually have, or use both. Neither requires the other.
Mobile Collection
Certified phlebotomists collect wherever the patient already is, then deliver the specimen to whichever laboratory you nominate.
Lab Tests
Order from our cash-pay menu at set prices. Your patient hears a real number before they leave the room, not an insurance answer that never comes.
Why orders stall
You did your part. The requisition is written, the panel is right, the plan is clear. Then the patient has to take time off, drive across town, and sit in a waiting room. A third of the time it simply never happens.
Lab orders never completed once the patient leaves the appointment.
Of clinical decisions depend on a lab result to move forward.
Typical turnaround once a specimen reaches the partner lab.
Average reduction in sample turnaround time.
How it works
Step one
Through our portal, or through your own lab if we are only handling collection.
Step two
At the patient, in your office, or at a service center, then same-day transport documented at every handoff.
Step three
Released by the laboratory to the ordering provider, typically in 24 to 48 hours.
Partners
What changes by industry is the workflow and the agreement, not the standard of service.
What we handle
Hiring, certifying, scheduling and covering call-outs is our problem, whether you are one practice or a laboratory serving hundreds of accounts.
Every collection is dispatched and tracked on our platform. Patients book their own window and see the arrival, so nobody on your team is calling a phlebotomist to ask where they are.
One portal, one process. Most partners are onboarded and placing a first order inside a week.
The patient visit
Our collectors introduce themselves as Labs On Call, never as your staff. But patients connect the visit back to the provider who sent us, so we hold every appointment to the standard you would expect inside your own building.
Shoe covers in every home, every time. Patients are nervous about needles, not about paperwork, and we take the time that takes.
The whole process was straightforward and professional. It made getting my labs done much less stressful.
Scheduling a mobile blood draw was incredibly easy. Having someone come to my home saved me so much time.
The phlebotomist was professional and punctual. This was far more convenient than going to a lab location.
Where we go
We operate nationwide, so your service area is not capped by a radius on a map. Availability varies by market. Tell us where your patients are and we will confirm what we can cover.
Common questions
No. Mobile collection is a standalone service. We will collect from your patient and deliver the specimen to whichever laboratory you already work with. Your lab relationships and their billing stay exactly as they are.
No. We are a mobile specimen collection and logistics company. We collect, handle, and transport specimens and route them to CLIA-certified laboratories. We do not perform testing, issue diagnoses, or hold CLIA certification.
Whoever you decide. It can be invoiced to your organization monthly, or collected from the patient at the time of booking. Some partners absorb it, some pass it through.
Every test has a set price you will know before you order it, and your patient will know before they agree to it. Book a call and we will walk through the menu and what each panel costs.
No. You order through us and we route the specimen to a CLIA-certified partner laboratory under our arrangement. There is no separate lab contract for you to open or maintain.
No. Tests ordered through our menu are cash-pay only. If you need to run something through insurance, order it through your own lab and use our mobile collection for the visit if that helps.
Our ordering platform and provider portal are built on infrastructure that adheres to these standards.
Twenty minutes. We will listen to your workflow and your markets, then tell you honestly if we are not the right fit.
